Bots and flows

Writing a conversation your bot holds alone — replies, bookings, and webhooks from other systems.

Guides in this section

• Flows and automation basics

  How to write one conversation your bot can hold on its own: draw it, choose the words that open it, test it in a fake chat, and publish it.

• Booking and appointments

  How to let your bot take appointments in chat: a bookable service, your weekly hours, the openings customers pick from, and who approves the request.

• Webhooks

  A webhook is a doorbell another system rings to make Botragon message one of your customers: how to build one, how to lock it, and how to read a failure.